snIP/ITs Insights on Canadian Technology and Intellectual Property Law

Monthly Archives: September 2011

Ten Tips for Drafting Service Descriptions and Requirements

Posted in Contracting/Outsourcing

In outsourcing and other commercial services deals, clients often have difficulty preparing the service descriptions and requirements (specifications) to be included in the services agreement (often in schedules or statements of work).  This usually results in delays and increased legal costs since we, the lawyers, need to be more involved in the initial drafting process… → Read More

Document Preservation – Five Steps to Take if You are Sued

Posted in E-Discovery

Parties to litigation have an obligation to produce all documents under their care, control or power. Under most rules of court, “documents” include items created electronically, such as standard office suite documents, e-mails, text messages, voice message records and other electronic artifacts. Often, a failure to produce a document relevant to the issues in the… → Read More

New Consumer Protection Legislation in Australia – Implications for B-2-C Companies

Posted in Consumer Protection, Regulatory Compliance

Early this year, Australia introduced a new set of consumer protection laws that should be of significant interest to any consumer-facing company with operations in Australia, especially given the government’s diligent efforts to inform consumers of their rights and how to exercise them. The Australian Consumer Law (CPL), which is in fact a schedule to the… → Read More